Every Cut We Make Has a Name Behind It

Partner Question

"What happens if a removal damages an adjacent structure?"

Asked by 34 property managers in the last 18 months.

We run a pre-job site assessment on every removal over 40 feet — documenting existing conditions on neighboring structures with timestamped photos before a single rope goes up. Every contract includes a $5M general liability policy with your property listed as an additional insured. If something moves that shouldn't, our claims coordinator is on-site within two hours, not two days. In twelve years of commercial removals, we've filed three claims. All three were resolved without litigation.

Partner Question

"How do you manage canopy audits across a large multi-property portfolio?"

From property managers overseeing 50+ unit complexes.

We assign a single point of contact — a certified arborist, not a dispatcher — to every portfolio client. They coordinate the seasonal audit schedule, deliver a standardized report format your risk team can actually use, and flag hazard-tier trees before your insurance carrier does it for you. For Cascade HOA Alliance, that meant auditing 23 properties across three zip codes in a single six-week window, with prioritized removal recommendations ranked by liability exposure. Their insurer reduced their tree-related premium category the following renewal.

Partner Question

"What's your protocol for heritage or protected trees requiring cable bracing?"

Frequently asked by municipal clients and preservation-minded PMs.

Cable bracing on a heritage tree is a long-term commitment, not a one-time fix. We install static or dynamic systems based on the tree's structure and load history, document the installation with a signed report for your records, and schedule annual inspections as part of the service agreement. For the city's heritage elm program, we've maintained 18 cable-braced specimens over seven years — two of which were flagged for removal by a previous contractor. Both are still standing.